3013 Broadway Mall
Hicksville, NY 11801
Mon - Fri : 7:30am-6pm
Sat : 7:30am-5pm
Sun : 9am-4pm
See What People are Saying about this STS Location!
Professional. A good experience.
I've always used the STS by my house but decided to go in this morning to the STS near my job. I mentioned to Robbie this was my new car and I needed an oil change. Instead of just hitting me with the oil change prices, he took his time and explained the difference between the different types of oils used at STS, the pro's and con's about each type of oil in regardless to mileage and etc., and gave his recommendation as to which would be best for my car AND my pocket. I've always heard horror stories from people whom have gone to auto shops and have been overcharged because they arent too knowledgeable in the auto field, but STS is no where near those types of shops. This store, as well as the STS in Huntington Station have an amazing customer service. The staff is always so helpful, honest, and reliable. Before I left the store, the gentleman who did my oil change reminded me to come back next month for my inspection. Robbie had already mentioned this to me, but it feels good to know they BOTH took notice of that and mentioned it to me. You guys ROCK! thank you so much for going above and beyond!
my compliments toRobbie. Polite and explained the service needed on my car.
Fast and easy. Robbie was very friendly.
car delivered when promised.
It was a very nice and professional service.
Service was performed totally and thoroughly. Above all,everyone was courteous both Mechanics and counterman(Jason) Thanks all!
Everyone is always helpful, friendly and wonderful to deal with , my entire family uses your store
Great and timely service, I'll be back for any other issues I have on my car.
No matter what happens to my car, you always take me when I call and you have no idea how much that means to me. Everyone working for you are so pleasant and helpful. I recommend you constantly to any of my friends. You 're just the greatest!
Jason was very helpful with the service to,
JASON JJ is the MAN,THE MYTH, and the LEGEND. IMAGINE THIS....you walk in during LUNCHTIME...the guy has half a taco in his hand...he puts it down,runs over to his tech LENNOX (one of NATURE'S NOBLEMEN,WHO POSSIBLY WAS HENRY FORD in his last life!), orders my brake pads, pulls a screw from a tire, repairs it,all before he takes his next bite! I ask you: YOU SEE A LION ABOUT TO POUNCE ON A GAZELLE, and you say MR. LION! COULD YOU HOLD ON A MINUTE SO I CAN TAKE SOME MORE PICTURES OF THE GAZELLE? ...what are the odds the lion would say OK, BUB...BUT HURRY UP! ???? ODDS WOULD BE 100% IF JASON JJ JEROME WAS THAT LION! I ASK ONLY ONE THING! WHEN THE MEDIA (AND STS CORPORATE) FIND OUT ABOUT THIS LOCATION, AND DO A MAJOR ADVERTISING CAMPAIGN ON HOW TO RUN A BUSINESS, GET & KEEP CUSTOMERS...ALL BETWEEN BITES OF YOUR LUNCH that contact me to PLAY MYSELF in that commercial! FOR THE RECORD:I AM NOT RELATED TO JJ , but I am seriously considering renaming my firstborn after him! I will have to wait untilhe comes back fomr college,but I am drawing up the paperwork as soon as I finish typing this review! CAN'T WAIT TIL I NEED MORE BRAKES! I HAVE BEEN DRIVING WITH BOTH FEET ON THE PEDALS TO SPEED UP THE PROCESS! - Satisfied Customer # 1 million
Amazing. Opened ten minutes early...for a panicked woman who got a flat on the way to work. Very sweet and helpful.
As always efficient and quick service. A place I can trust to get the job done right and treat me with customer appreciation.
The store allows overnight dropoff. Very convenient. It was serviced and ready to go in a few hours. Very customer friendly ... highly recommended.
The car was not ready due to the fact that the person who did the inspection was also assigned to the front desk. He was very professional and did his best.
Went in for a new tire and the service was nice and quick.
I trust your knowledge and recommendations with any car issues arise.
Love this place! I've been going to the Hicksville location for a few years and have always had a positive experience. Always honest and pleasant.
I always get great service at very reasonable prices.
GREAT STAFF AND QUALITY WORK
Robbie Jerone was extremely helpful & friendly. In my first review I mistankenly named him as Jason, but it was Robbie.
Jason Jerome was extremely helpful and friendly.
Very good experience , I was taken care of and people were very friendly .
If I am ever in need of auto service, I head directly to my friends at STS in Hicksville. They are always ready to help. I appreciate their straightforwardness and honest price quotes. Special mention for Jay and Robbie who is following in Jay's style. The men in the garage are great. I have no complaints. STS Hicksville is #1 for my auto repairs and tires.
I was very happ with there service !
OH GIVE ME A HOME...NEAR JASON JEROME...AND WILL BAKE HIM LOTS OF CAKES! BECAUSE HE HAS NICE SMILES....IN ABOUT 3 THOUSAND MILES...I'LL LET HIM REPLACE MY REAR BRAKES! HOME.,...HOME ON THE RANGE...
You guys do a great job and are always honest and helpful, which is hard to find in the car repair industry.
I enjoy gping tp STS-Quality of work is exceptional.
JASON IS A GREAT AND KNOWLEDGEABLE MANAGER.
Great service fair price and deliverd as promised!!
Great service! Thank you!
Prompt and courteous service at a fair price.
Great service, thanks guys
I have been using STS for many years. I love to professionalism and the fact that people give me straight answers. Jason, the manager told me it might take about 2 -2 1/2 hours to do an inspection and oil change. I got my car back in 75 minutes. Also, I had gone to my Cadillac dealer for a recall. When I was there they gave me an estimate of things that they said needed to be done that would cost about $800. I thought that was weird. I wanted to check with Jason and his staff first. As I suspected, Jason told me that none of the repairs were necessary. STS is the only -place I go for service on my car.
Great service. Jason is on top of things and is friendly to his customers.
I can't begin to thank you enough for working on my car immediately. I needed to get back to work and I appreciate how quickly you to were able to resolve my problem. You're one of the best STS branches and that is why I continue to travel to you from Farmingdale. It's just amazing how you help people. And I also want to add that Robby at the front desk is very polite and helpful as well.
very well served.Have been with S.T.S. FOR YEARS. two tires balanced and installed TOOK OUT TIRE PROTECTION PLAN.
Everything was excellent.
Very honest and friendly shop to deal with.
Quick and very nice. Pleasure brining my car there.
I always go to STS cause I know I will get the best in service. They always explain to me what the problem is and how to fix it. I would not go anywhere else.
Respectful and honest staff.
The service here is always great and the guys here are always friendly and professional. They do good work at a reasonable price and always take good care of me.
always treated great at your store.Jason is always very helpful.
05 Oct 2014, Christine E.
Trustworthy and reliable.
The team squeezed in a late-day oil change for me. Professional. Personal staff.
This location is efficient and staff is always eager to help
Robbie is the reason I will return to the Hicksville shop. He was informative and patience
professional knowledgeable and prompt
Very good Auto Center. Professional and Meticulous. My job was done accurately and on time
I received Quick & Courteous service...one of the guys noticed left over wax on the car and wiped it off...Very happy with this STS Tire Shop
Guys are always nice and don't seem to in the business of ripping me off. I like that.
Excellent service from jason and crew! Many thanks!
efficient, and courteous are words that come to mind right off.